Abstract—Inorder to solve the complex problem of evaluation of logistics capability inE-commerce environment, an index system model of logistics capability is establishedbased on the method of Fuzzy-AHP in this paper. The results show that the methodof Fuzzy-AHP is a powerful and flexible multi-criteria decision-making tool fordealing with complex problems where both qualitative and quantitative aspectsneed to be considered,and the human preference model is uncertain anddecision-makers arereluctant or unable to assign exact numerical values to thecomparison judgments. The evaluation modeloflogistics capability based on methodof Fuzzy-AHP can help to make an effective decision in the evaluation of logistics capability.By this way we can effectively deal with the uncertainty and vagueness in the evaluation processof logisticscapability. Logistics companies can diagnose their own weaknesses in the area oflogistics and enhance their competitiveness.
Keywords-Fuzzy-AHP ； E-commerce； Logisticscapability
1. Introduction
In today’s highly competitive environment, manycompanies are entering the global arena to gain market share. The cost oflogistics and transportation has a large impact on a company’s profitability.Global competition in the twenty-first century is forcing companies around theworld to reexamine their logistics operations and systems with the objective ofreducing costs and improving customer service. E-commerce has brought newopportunities, as well as challenges to logistics management. E-commerce willopen an entirely new market for actors in the logistics field. Logistics anddistribution systems that function efficiently and effectively in all respectswill be crucial for the success of the companies involved. Logistics can bedefined as an operational process that includes inputting, storing,transporting and distributing physical goods. E-Logistics is anInternet-enabled logistics value chain designed to offer competitive logisticsservices including public warehousing, contract warehousing, transportationmanagement, distribution management, freight consolidation.
